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Privacy Policy

We Care About Your Privacy

Parties

1.1. This Privacy Policy outlines how Reekolect (“Reekolect,” “we,” or “us”) collects, uses, stores, shares, and protects your information in connection with services offered by Reekolect, including but not limited to services provided at or using our domain [Insert Website URL] (the “Site”); tools or applications, including but not limited to mobile and software applications related to the Site (the “Applications”); and other materials available through the Service (the “Content”) (collectively, the “Service”).

1.2. This Privacy Policy applies when you (“you,” “User,” or “Respondent”) access, visit, or use any part of the Service. For the purposes of this policy, a “User” is a person who creates chatbots, and a “Respondent” is a person who interacts with those chatbots.

1.3. This Privacy Policy is part of and governed by the terms outlined in Reekolect's Terms and Conditions.

Agreement to Terms of Privacy Policy

2.1. Reekolect's Service is provided on a voluntary basis. If you do not agree with this Privacy Policy or our Terms and Conditions, please do not provide personal information, discontinue using the Applications, and exit the Service immediately.

2.2. By creating a Reekolect Account or using the Service, you explicitly consent to our collection, use, disclosure, and retention of your information as described in this Privacy Policy.

Changes to the Privacy Policy

3.1. We may amend this Privacy Policy from time to time. You will be notified of any material changes either by email to Support@reekolectcorp.com or through a notice on our Site. If you disagree with the updated Privacy Policy, you may terminate your use of the Service within 30 days of the notification.

Your Rights

4.1. You have the right to access, rectify, cancel, and object to the processing of your personal data. Direct any such requests to Support@reekolectcorp.com.

Information Collection

5.1. Reekolect Users
We collect information about Users through:

  • Direct Input: Registration details, chatbot data, billing information, and other information you choose to provide.

  • Usage Data: Information about how you interact with our Service, including device details, referral data, and data from cookies or third-party tracking services.

5.2. Reekolect Respondents
When Respondents interact with chatbots hosted by Reekolect, we collect:

  • Direct Input: Chatbot responses provided during interactions.

  • Usage Data: Information such as device details, browser type, geographic location inferred from IP address, and cookies.

Use of Information

6.1. Your information is used to provide and improve the Service, monitor and enhance security, and develop new features.
6.2. We may perform statistical analyses and create aggregated data to improve our offerings.
6.3. Reekolect does not sell your chatbot data to third parties without your explicit consent.

Cookies

7.1. Reekolect uses cookies to enhance user experience by storing preferences, session data, and chatbot interaction history. Cookies can be managed or disabled through your browser settings.

Account Management

8.1. You may cancel your account or opt out of emails at any time by contacting Support@reekolectcorp.com. Canceling your account will result in the permanent deletion of all chatbot data.

Retention of Information

9.1. We retain information as long as necessary for operational purposes or as required by law. Once no longer needed, your data is securely deleted.

Third-Party Integrations

10.1. Reekolect adheres strictly to the terms of service of all third-party APIs and ensures compliance with applicable laws.

Contact Us

11.1. For any questions regarding this Privacy Policy, contact us at Support@reekolectcorp.com.

This revised policy maintains clarity and professionalism while aligning with Reekolect's brand. Let me know if further edits are needed!

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